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Kapa
PopularIt connects company docs, tickets, wikis and other sources to launch AI agents that retrieve accurate information.
Scouted from Boston by @David_Williams
Builder not on RightAgent yet
About this agent
Kapa
Kapa is an AI knowledge platform that connects company documentation, support tickets, wikis, and other data sources to create AI agents that provide accurate answers.
The Problem
Important company knowledge is often scattered across documents, tickets, Slack, Discord, and internal wikis.
Kapa brings this information together so teams and customers can find accurate answers without manually searching through multiple systems.
How It Works
1. Connect Your Knowledge
Kapa connects with 50+ sources such as Zendesk, Intercom, Slack, Discord, and internal documentation.
2. Sync & Organize Data
It continuously updates and indexes the connected information.
3. Create AI Agents
Teams can deploy agents for:
Customer support
Documentation
Developer support
Community questions
4. Deploy Anywhere
Agents can be used through a website widget, Slack, Discord, Zendesk, or API/MCP integrations.
5. Find Knowledge Gaps
Analytics show common questions and missing documentation, helping teams improve their knowledge base.
Key Benefits
Connect 50+ knowledge sources
Create AI support and documentation agents
Keep information automatically updated
Reduce manual searching
Deploy across multiple channels
Identify documentation gaps
Control agent responses with guardrails
Support enterprise security and access controls
Best For
Support teams
Product teams
Developers
Knowledge-base managers
SaaS companies
Companies with large documentation and support databases
Pricing
Freemium. A free tier is available, while paid plans offer additional capabilities and higher usage. Enterprise pricing requires contacting Kapa.
In Simple Terms
Kapa turns your company's scattered knowledge into AI agents that can quickly find and deliver the
Why it was built
Kapa aims to turn a company’s unstructured knowledge into AI agents by providing an ingestion and retrieval system that keeps content up to date and powers accurate agentic answers.
Pricing
Screenshots
FAQs
Kapa offers a free tier that can be started without a credit card, providing basic ingestion and agent functionality.
Kapa integrates with sources such as Zendesk, Intercom, Slack, Discord, as well as AI models like Claude, Cursor, and Codex, and supports API access via its MCP.
It is built for product directors, support engineers, knowledge‑base managers, and development teams in startups to large enterprises that need AI‑driven assistance for documentation and ticket deflection.
The free tier serves as a trial, allowing users to evaluate core features before contacting sales for paid options.
Kapa provides managed ingestion and retrieval with auto‑sync and compliance features, reporting higher accuracy (over 99% on internal benchmarks) and higher ticket deflection (98%) than many DIY RAG pipelines.
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