Hobby
$32/mo
Billed yearly
For a first support agent.
- 700 message credits per month
- 1 agent and 2 team members
- Advanced models and basic integrations
- Basic analytics and file attachments in chat
Chatbase
Builds a chatbot from your website and docs that answers customer questions
Scouted from Delaware by @agentadmin
Builder not on RightAgent yet
About this agent
Chatbase is a platform for building AI support agents that answer customer questions from your own content. You feed it your documents, website pages and help material, and it produces an agent that can chat with visitors, handle email, and on higher plans take phone calls.
It is aimed at teams that want a support agent live without writing code. It connects to the places customers already write in, such as WhatsApp, Instagram, Messenger, Slack, Shopify and WordPress.
How it works
Add your training content: documents, files and other sources.
Choose where the agent lives (chat widget, email or voice) and connect integrations like Shopify or WhatsApp.
The agent answers from your sources. On Standard and above, your team gets a helpdesk inbox to see and join conversations.
Use the analytics to see how the agent is performing and what to improve.
Pros and cons
Pros
Chat, email and voice agents from one platform.
States SOC 2 Type II, GDPR compliance and HIPAA eligibility, with data not used to train models.
Wide integration list, from Shopify and WhatsApp to Zendesk, Salesforce and HubSpot.
Cons
No free plan, only a 7-day trial on paid plans.
Voice, API access and many integrations are not included on the entry Hobby plan.
Extra agents ($300 per agent per year) and removing the Chatbase branding ($1,188 per year) cost extra.
What it does
- Train on your contentBuild the agent from your documents, files and other sources.
- Chat, email and voiceOne agent that can handle chat, email and (on Standard+) phone calls.
- Channel integrationsShopify, Slack, WhatsApp, Messenger, Instagram, Calendly and WordPress.
- Helpdesk inboxA shared inbox for your team on Standard and above.
- AnalyticsBasic on Hobby, advanced analytics on Pro and above.
- SecuritySOC 2 Type II, GDPR compliance and HIPAA eligibility are stated on the site.
Who it's for
Support teams and small businesses that want an AI agent answering customer questions from their own docs, without building it from scratch.
- Startup
- Small team
- Mid-size company
- Enterprise
How people use it
- Answer product and policy questions on your website chat widget
- Reply to customers on WhatsApp or Instagram DMs
- Handle repetitive support email
- Take phone calls with the voice agent (Standard and above)
Pricing
FAQs
No. Chatbase lists paid plans from Hobby upward, and paid plans come with a 7-day trial.
Chat, email and voice. Hobby includes Shopify, Slack, WhatsApp, Messenger, Instagram, Calendly and WordPress; voice and API access start on Standard.
The site says your data is only accessible to your AI agent and is not used to train models.
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